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Frequently Asked Questions

You have more than likely heard the old addage, there are no stupid questions.  Well, if you are still a little wary about asking a question yourself, you can look through our collection of some of the more Frequently Asked Questions (FAQs).  If you don't find what you are looking for, please submit a question yourself and one of our associates will respond promptly with an answer and may even add it to our collection of FAQs to help out the next visitor.
 

Knowledge Base
  How many years of experience do you have in the military food service field?
    All of our associates have a minimum of 20 years experience in military food service.
  What type of graphic file should I upload for personalized sauces?
    We prefer to use .eps files, but .jpeg or .tiff files are acceptable as well. For best results, the image resolution should be at least 300 DPI.
  What types of sauce do you offer?
    We have Garlic Hot Sauce, Steak Sauce, Mild Hot Sauce, Medium Hot Sauce, Hot Hot Sauce.
  What size bottles does the sauce come in?
    We currently provide all sauces in a 5 oz bottle.
  What is the minimum number of cases I have to order?
    There is a 1 case minimum, but for orders over 10 cases we will waive the $50.00 graphic design fee.
  Once you have my graphics design, are there additional fees if I order less than 10 cases?
    No, once your graphics design is on file, there will not be any further fees unless you make any significant changes.
  How do I request an item be added to the Prime Vendor catalog?
    If you would like an item added to the prime vendor catalog, -=download this form=- , fill it out deliver it to your local prime vendor representative.
  What limitations are there with the graphics design?
    The size of the label is 3.25” x 4.75”. The only other limitation is your imagination.
  Is there someone on staff who can help me design my label?
    Our staff is willing to work with you to design the label you will be happy with.
  Can only the military order the sauces?
    No, we can provide quality sauces for your business, fundraising event, family reunion, basically any occasion.
  Do your sauces require refrigeration?
    All of our sauces are shelf stable for at least two years.
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